Inspired by an unfortunate toxic work environment in her first job out of college, Christine Porath took on the topic of workplace incivility and its cost to both companies and employees. She’s been running with it ever since. Christine Porath, Ph.D., is an associate professor at the McDonough School of Business at Georgetown University and the author of Mastering Civility: A Manifesto for the Workplace and co-author of The Cost of Bad Behavior. She works with leading organizations to help them create thriving workplaces.
What you'll learn in this episode:
- What companies can do to encourage a culture of civility, including the benefits of creating workplaces where people can thrive.
- Steps to help you become more civil at work, including tips on how to respond to those ever-common scenarios of phone snubbing and rudeness in meetings.
- The economic and health costs of incivility in the workplace.
Links and resources mentioned in this episode:
- Read more about Christine on her website.
- Purchase her book Mastering Civility: A Manifesto for the Workplace.
- Follow her on Twitter.